Privacy Policy

VRC Core ™ values your security and privacy. Protecting your privacy is one of our top priorities. This privacy policy outlines how we collect information about website users, what we can do with that information, and what you can do to protect your privacy.

We use security measures and encryption systems to ensure seamless and secure interaction with our website. All transactions are carried out via secure protocols using your chosen username and password, making it highly unlikely that someone else will trade on your behalf.

Password Security: Ensure that you do not share your password with anyone, and remember that VRC Core ™ staff will never ask for your password. If this happens and someone claims to be working for VRC Core ™, do not provide any information and immediately notify our support team. Choose a password that is hard to intercept, and change it every couple of months. Also, be sure to log out whenever you stop trading with VRC Core ™, whenever you leave your computer, and after each session.

The first step to starting trading is opening an account, which, though simple, requires you to input some personal details such as your first and last name, email address, and phone number. Additional information and identity verification may be required from you at any time. VRC Core ™ will maintain the confidentiality of all your personal data that we collect, including your age, occupation, or marital status. You may be asked to provide copies of identification, passports, and photographs in compliance with any policies, laws, or regulations that require the submission of such documents.

Moreover, in some jurisdictions, you may also be required to provide financial information, investment experience, and risk tolerance as required by law. These documents and information may be needed to have unlimited access to your trading account and trade with ease. You are not required to submit them, but if you do not, you will not be able to open an account and trade online. Additionally, it is important to inform us if your personal details change, so that your profile remains up to date and compliant with the requirements of any law.

We collect this information for the administration and operation of our services, to prevent fraud, protect our legitimate rights, and in compliance with regulatory requirements for the services we provide. VRC Core ™’s privacy policy ensures that your personal information will not be sold, rented, or transferred, nor will it be disclosed, except under the following conditions or for the purposes outlined above. We share information with affiliated firms and other parties processing your personal information, or with banks and clearinghouses to provide the products and services necessary for trading.

Fraud Detection and Legal Disclosure

In the event of suspicions of fraud or violations related to the trading activities of a user, our privacy policy allows us to disclose your personal data as necessary, including credit references and fraud prevention agencies. The same applies to national and international law enforcement agencies and courts, where such information is required by law or regulation. Except in these situations, while you trade with VRC Core ™, your personal information will be reasonably protected from unauthorized use, damage, alteration, or disclosure through all reasonable measures.

Privacy of Minors and Children

By using this website, you represent and warrant that you are at least 18 years old or meet any applicable age restrictions in your jurisdiction for engaging in trading, as may be required by any laws applicable to you. If you are a minor and have accessed the site by mistake, you should stop using the website and immediately notify us, and we will verify compliance with the applicable laws and regulations governing you and your personal information.

Notwithstanding the above, in order to protect children’s privacy, we do not knowingly collect or store information from users under the age of 13, and no part of our website is structured to attract anyone under the age of 13. If our website ever collects or maintains such information, it will comply with the Children’s Online Privacy Protection Act (COPPA) and any other applicable laws in the relevant jurisdiction.

Changes to This Privacy Policy

This privacy policy may be amended from time to time at our discretion. The mandatory version is the most recent one posted on the website. We may, at our discretion, notify you by email of any significant changes. Please note that any use of the website and services is governed by the Terms and Conditions, which may be amended by VRC Core ™ from time to time at its sole discretion.

Contact Us

If you have any questions regarding this policy, please feel free to contact us at any time.

Margin Loan Agreement

This Margin Loan Agreement is entered into by any user registered with the company and holding an active trading account (hereinafter referred to as “client,” “you,” or “trader”). It is clarified and emphasized that the decision to provide a margin loan to a specific client is made at the sole and exclusive discretion of the company. The margin loan is further regulated by the main “Terms of Use,” which are periodically posted on the company’s website.

  1. Definition of a Trading Margin Loan


A trading margin loan is the added value corresponding to your deposit in your VRC Core ™ trading account, which gives you more funds to use for trading. Trading margin loans come in different forms; there are recurring deposit matches, meaning that your account will receive added value when you deposit funds repeatedly, as well as a one-time added value for your first deposit. The company offers this margin loan funding. When you deposit funds into your account, the company matches your first deposit with real money at a specific percentage according to your initial deposit.

  1. Warning


A trading margin loan provides you with greater value and additional leverage for trading. However, with all the above benefits, caution should be exercised when trading with margin loans. Leverage is a valuable trading tool, but you should be mindful of its risks. You can close larger trades and earn more money in the short term (or long term), but you can also lose a lot more money. Trading options can be risky, and you need to trade confidently and responsibly to avoid losses.

 

 

  1. Trading Margin Loan Volume at VRC Core ™


To help traders get started with binary options trading online, the company offers new clients a margin loan for trading on their first deposit, as well as margin loans for subsequent deposits. The company offers several types of trading margin loans, namely:

  1. Types of Trading Margin Loans

  2. After receiving a margin loan, traders are provided with several other opportunities to increase their account balance. The company often offers a “broker margin loan” before significant financial events, so traders can take advantage of market volatility during these times. The company also offers a “no-deposit margin loan” for VIP account holders. These “no-deposit margin loans” are referred to as “discount margin loans” because they are based on the percentage ratio of the trader’s trading volume. A discount margin loan is typically provided on a monthly basis, and it is the company’s way of returning a percentage of the traders’ investments for that month.
  3. The company also offers special margin loan offers for traders who deposit using specific funding methods, such as bank transfers and others. These margin loans may vary, so you should always check which funding method will give you the best margin loan before making a deposit.
  4. PLEASE READ ALL TERMS BELOW BEFORE ACCEPTING MARGIN LOANS. YOU ARE NOT REQUIRED TO ACCEPT MARGIN LOANS. TRADING MARGIN IS OPTIONAL FOR ALL CLIENTS.

TERMS AND CONDITIONS

  1. Trading Volume Required for Each Loan Before Any Withdrawals
    For each loan, a certain trading volume is required before the client can make any withdrawals. By accepting the margin loan, you agree to the conditions outlined below.
  2. All Loan Offerings Are Final
    All margin loan offers are final.
  3. Please Read Carefully Before Accepting Special Offers, Trading Acquisitions, Benefits, or Margin Loans
    Please ensure you read and understand the terms before accepting any special offer, trading acquisition, benefit, or margin loan.
  4. Margin Loans and Benefits Credited to Client Account
    Margin loans and benefits will be credited to the client’s account subject to the fulfillment of the conditions set in the offer made to the client, such as making minimum deposits and/or purchasing a minimum number of current option contracts within a specified period.
  5. Condition for Withdrawal After Using Margin Loan/Benefit
    Unless otherwise specified in writing by the Company, the precondition for withdrawal after using the margin loan/benefit is the purchase of options totaling 24 times the margin loan/benefit amount, plus the deposit amount.
    Example: (Deposit + Margin Loan × 24 = Required turnover for withdrawal)
  6. Abuse of Offers
    The Company encourages clients to participate in offers but advises them to refrain from abusing or manipulating any offers. Abuse of any offers may result in the cancellation of the margin loan/benefit and the closure of the client’s account on the Company’s website. The decision of whether the client is abusing or manipulating the trading platform and/or its margin loan remains entirely at the discretion of the Company.
  7. Usage of Margin Loans/Benefits
    Margin loans/benefits must be used within the period specified in the details of the special offer.
  8. Company’s Right to Withdraw Margin Loan/Benefit
    The Company reserves the right to withdraw a margin loan/benefit if there is abuse of the special offer and/or failure to meet the offer’s conditions. The Company’s decision in such cases is final. The Company reserves the right to withdraw or change offers at any time, and these changes will be reflected on the Company’s website.
  9. Irrevocability of Margin Loan Once Credited

Once a margin loan has been credited to the trading account, it cannot be returned or removed under any circumstances. The Company’s brokers do not have the ability to revoke a margin loan. All margin loan offers are final.
By accepting the margin loan into your account, you agree to the above and below terms.

  1. Conditions for Withdrawal of Funds After Accepting a Margin Loan

(a) Bank Card Withdrawal Requests

To process a bank card withdrawal request, the Client is required to pay a brokerage fee. This fee, which represents a maintenance charge, is set at 4.5% of the withdrawal amount. The maintenance fee ensures the proper handling and transfer of the withdrawal to the Client’s bank account. Once the fee is paid, the withdrawal request will be processed within 24 hours, subject to a compliance check and verification of the Client’s account. Please note that the verification process may take additional time, depending on the specific circumstances.

(b) Cryptocurrency Withdrawal Requests (Web3 Wallets)

For cryptocurrency withdrawal requests, Clients must provide their Web3 wallet address. The transaction will be processed within 24 hours, following a compliance check and verification of the Client’s account. The funds will be transferred in the form of the company’s tokens. These tokens can be swapped or redeemed for other cryptocurrencies or fiat currencies. However, before the funds become available for further transfers, the Client must pay a brokerage fee, which represents a maintenance fee of 4.5% to make the funds accessible for additional transactions.

  1. VRC Core ™ DOES NOT RECOMMEND TAKING A LOAN IF YOU DO NOT UNDERSTAND HOW IT WILL WORK TO YOUR ADVANTAGE.

KYC (Know Your Customer) Policy

The “Know Your Customer” (KYC) policy has gained increasing importance worldwide, especially among banks and other financial institutions, as a measure to prevent identity theft, money laundering, financial fraud, and terrorist activities. VRC Core ™ adheres to a strict no-tolerance policy toward fraud and takes all possible measures to prevent it. Any fraudulent activity will be documented, and all accounts associated with such activities will be immediately closed. All funds in these accounts will be confiscated.

Prevention:

VRC Core ™ is committed to ensuring the integrity of any confidential data it receives, such as your account information and the transactions you conduct, by using various security measures and anti-fraud controls. To secure your electronic transactions, we require certain information from you, including your preferred deposit method.

When making a deposit, the following documents will be required:

  1. A copy of your valid passport with the signature page.
  2. Copies of your credit cards used for depositing (front side showing only the last 4 digits, back side with CVV code covered).
  3. A copy of a recent utility bill in your name and address.
  4. A signed transaction history of your online transactions.

If you have any questions, feel free to contact our customer support at:
[email protected]

Provide the documents

We greatly appreciate you taking the time to provide all the necessary documents promptly to avoid delays in processing your transactions. We require all necessary documents before making any financial transactions to your benefit. Some circumstances may require us to request these documents before allowing any other actions on your account, such as deposits or trades.

Please note that if we do not receive the required documents, your pending withdrawal requests will be canceled and returned to your trading account. You will be notified of such an event through our system.

Submit these documents

Please scan or take high-quality pictures of your documents with a digital camera, save the images in jpeg format, and send them to us via email at:
[email protected]

Documents are safe with you

VRC Core ™ places the utmost importance on the security of documents and treats all received documents with maximum respect and confidentiality. All files we receive are fully protected using the highest level of encryption at every stage of the verification process.

We thank you for your cooperation, which helps us make VRC Core ™ a safer place to trade.

Anti-Money Laundering Policy

VRC Core ™ does not accept money laundering and supports the fight against money launderers. VRC Core ™ follows the guidelines set by the United Kingdom’s Joint Money Laundering Steering Group (JMLSG). The UK is a full member of the Financial Action Task Force (FATF), an intergovernmental body with the goal of combating money laundering and terrorist financing.

VRC Core ™ now has a policy in place to prevent money laundering. These policies include:

  • Ensuring that clients have valid identification.
  • Keeping records of identification information.
  • Determining that clients are not known or suspected terrorists by cross-checking their names against lists of known or suspected terrorists.
  • Informing clients that the information they provide may be used for identity verification.
  • Monitoring client financial transactions closely.
  • Not accepting cash, money transfers, third-party transactions, transactions via exchange points, or Western Union transfers.

Money laundering occurs when funds from illegal or criminal activity are moved through the financial system in such a way that it appears the money came from legitimate sources. Money laundering generally occurs in three stages:

  1. Placement: Funds or their equivalents are placed into the financial system.
  2. Layering: The money is transferred or moved to other accounts (e.g., futures accounts) through a series of financial transactions designed to obscure the source of the funds (such as executing trades with minimal financial risk or transferring balances from one account to another).
  3. Integration: Finally, the funds are reintroduced into the economy, making it appear that the money originated from legitimate sources (e.g., closing a futures account and transferring funds to a bank account).

Trading accounts are one of the tools that can be used to launder illicit funds or conceal the true owner of the funds. Specifically, a trading account can be used to execute financial transactions that help conceal the source of the funds.

VRC Core ™ will direct withdrawals back to the original source of the transfer as a preventive measure.

The international fight against money laundering requires that financial service institutions be aware of potential abuses related to money laundering that could occur in a client’s account and implement a compliance program to prevent, detect, and report potentially suspicious activity.

These rules have been implemented to protect VRC Core ™ and its clients.

If you have any questions or comments regarding these guidelines, please contact us at:
[email protected]

Withdrawal Policy

Once a withdrawal request is submitted by the client through their trading account (for security reasons), clients can contact the company by phone, fax, email, or in person to request the withdrawal of funds.

Please note:

  • Withdrawal requests are accepted for amounts of no less than $100.00 per transaction.
  • The company ensures that the withdrawal request includes all necessary information and that the following checks are made:
    1. Verify the account number, name, and bank details match the data provided during account registration.
    2. Confirm the client is eligible for withdrawal according to company policy.
    3. Withdraw funds from the client’s account.
    4. Prepare a transfer request for the bank and send it to the settlement department.
    5. Send the payment order to the bank for payment.

Withdrawal Processing Time

  • After receiving the withdrawal instruction, the company processes the request within 5 (five) business days or earlier, depending on the account type and the following requirements being met:
    1. The client must have sufficient funds in the account to cover the requested withdrawal, after any applicable charges (such as early withdrawal fees related to margin loans).
  • If the client requests a withdrawal to a new bank account not previously notified to the company, the company will perform KYC (Know Your Customer) procedures to ensure the withdrawal is made to the same individual. Once verified, the company will proceed with the withdrawal.

Method of Withdrawal

  • For cryptocurrency withdrawal requests, Clients must provide their Web3 wallet address. The transaction will be processed within 24 hours, following a compliance check and verification of the Client’s account. The funds will be transferred in the form of the company’s tokens. These tokens can be swapped or redeemed for other cryptocurrencies or fiat currencies. However, before the funds become available for further transfers, the Client must pay a brokerage fee, which represents a maintenance fee of 4.5% to make the funds accessible for additional transactions..
  • To process a bank card withdrawal request, the Client is required to pay a brokerage fee. This fee, which represents a maintenance charge, is set at 4.5% of the withdrawal amount. The maintenance fee ensures the proper handling and transfer of the withdrawal to the Client’s bank account. Once the fee is paid, the withdrawal request will be processed within 24 hours, subject to a compliance check and verification of the Client’s account. Please note that the verification process may take additional time, depending on the specific circumstances.
    By requesting a withdrawal, the Client acknowledges and agrees to the terms outlined in this policy, including the obligation to pay the applicable brokerage and maintenance fees. The company reserves the right to update or change this fee structure at its discretion.

Additional Verification

  • The company reserves the right to request additional information and/or documentation to verify the legality of the withdrawal request. The request may be denied if deemed unlawful.
  • If additional verification is required, the processing of the request may be delayed.

Fees and Costs

  • All payment and transfer fees are paid by the client, and these costs will be deducted from the client’s account.

Client Communication

  • The company is responsible for responding to client queries about the status of their withdrawal request within 5 business days. If a client makes an inquiry by phone, the call will be recorded, including the date and time.
  • Withdrawal requests submitted electronically will be processed, and if email is used, the client’s signature must be verified, and the withdrawal form must be correctly filled out.

Internal Processing

  • After discussing the request with the client, the back-office department will approve it based on available funds. Once approved by customer support, the request is forwarded to the finance department for processing.
  • All transactions are recorded in the company’s accounting ledger, and documentation is provided for each transaction logged.

Agreement to Margin Loan and Leverage Policy

  • The client agrees to comply with the company’s Margin Loan/Leverage Policy, which is outlined on the website.

Refund Policy

  • Deposits:
    • Clients must deposit funds from a source in their own name (e.g., from a personal bank account).
    • Deposits should come from accounts that are in the client’s country of residence and match their name.
    • To confirm the legitimacy of deposits made via cryptocurrency wallets (e.g., SWIFT, SEPA, BTC, ETH), clients need to submit proof of the origin of the funds to VRC Core.
    • Failure to comply with these requirements may lead to a ban on depositing funds through bank transfer or cryptocurrency wallets.
  • Inactive Accounts:
    • If a client has not logged in or made trades for six months, their account will be classified as inactive. A 10% monthly fee (called the Abbandend Fee) will be deducted from the balance of inactive accounts.

Refund Process:

  • Processing Time:
    • Once a refund request is submitted, the company may take up to 3 business days to process it.
    • After approval, the refund may take an additional 5-7 days to reflect in the client’s account, depending on the bank used by the client.

Withdrawals:

  • Same Method for Deposit and Withdrawal:
    • As per AML (Anti-Money Laundering) regulations, withdrawals must be made via the same method used for the initial deposit (e.g., bank account or debit/credit card).
    • Unless otherwise agreed, withdrawals will be made in the same currency as the original deposit.
  • Alternative Payment Methods:
    • If clients use alternative payment methods for deposits or withdrawals, additional fees and restrictions may apply.
    • A processing fee for withdrawals will be charged, which will be deducted from the amount to be withdrawn. A fee schedule can be found on the VRC Core website.
  • AML Compliance:
    • In certain cases, VRC Core may allow withdrawals to a different account, but this will be done in compliance with Anti-Money Laundering (AML) regulations.
    • Clients may be required to provide additional information and documentation to support the withdrawal request.

Unrecorded Funds Policy:

  • Unrecorded Funds: These are amounts appearing in the client’s account, such as agreed or voluntary margin loans or other sums that were not directly deposited by the client or earned through actual trading activity. These funds are not directly available for withdrawal unless specified otherwise.
  • Technical Restrictions: Unrecorded funds may be temporarily locked on the client’s account for technical reasons, such as to close positions or resolve an account balance issue.
  • Margin Loans: For margin loans issued by VRC Core, they can only be revoked if the client meets the required minimum trading volume. This volume must be 24 times the deposit amount plus the margin loan issued.

Submitting a Withdrawal Request
To process your withdrawal request, you must:

  1. Fill out the form:
    • Log into your account on the website.
    • Go to the withdrawal section.
    • Complete the required information and fill out the withdrawal form.
  2. Print and sign:
    • Print the withdrawal form.
    • Sign the printed form.
  3. Send the form:
    • Email a scanned copy of the signed form (JPG, GIF, PNG, PDF, unprotected by password) to the provided email address.
  4. Compliance check:
    • All compliance documentation must be received and approved by an VRC Core compliance specialist to proceed with the request.
  5. Transfer rules:
    • The recipient’s name must match the name on the trading account.
    • Requests to transfer funds to third-party accounts are not processed.

Important: The account holder should regularly monitor the account and ensure there is sufficient margin before submitting the withdrawal request, as this may affect existing open positions or the trading strategy in use.

Typical Withdrawal Processing Time
The time it takes for funds to appear in your credit card or bank account (the one used for the deposit) may vary (usually up to five business days). Please note that withdrawals to bank accounts may take longer due to additional security procedures in place.

The request is typically processed by VRC Core within 2-5 business days from the time it is received. To avoid delays, carefully review the information before submitting the request. VRC Core is not responsible for any errors or inaccuracies made by the account holder.

The processing of the withdrawal itself will take 3-5 business days. VRC Core cannot control or be held responsible for the actions of the client’s credit card issuer or the internal procedures of the bank. The client must contact the credit card issuer or the respective bank directly.

Funds will be transferred to your credit account after the card issuer deducts the funds from our account. This process may take up to 5 business days or longer to reflect on your credit card balance. If you do not have online access to your credit card, the transaction should appear in the next billing statement, depending on your card’s payment cycle.

Disputes and Complaints
For any disputes or complaints, you can contact us via our chat support, by email ([email protected]), or by phone. We will review your dispute within 48 hours.

Please note that we do not adhere to any specific time frames, and any additional fees imposed by third parties should be deducted from the deposit or withdrawal, depending on the circumstances.