These Terms of Use govern the Client’s use of the Company’s Website and all applications, software, and Services (collectively referred to as “Services”) available through this Website.
- Use of the Website
1.1. By accessing this Website, the client agrees to and understands the following Terms of Use.
1.2. The client guarantees and represents to the Company that they have the legal right to visit the Website and use the information available through the Website.
1.3. The Company reserves the right, at its sole discretion, to change, modify, update, add, or remove any part of this Website or these Terms of Use at any time and for any reason without prior notice to the client, followed by notification via email.
1.4. Changes to these Terms of Use will take effect after publication. Continued use of this Website after such changes constitutes the client’s acceptance of those changes.
- Access
2.1. This Website and the information, tools, and materials contained on it are not intended, nor should they be distributed or used by any individual or legal entity that is a citizen or resident of, or located in any jurisdiction where such distribution, publication, availability, or use would violate any law or regulation, or would subject the Company or its affiliates to any registration or licensing requirements in such jurisdiction. By accessing any part of the Website, the Client agrees not to use the Website in a manner that disrupts, interferes with, or limits the use of the Website by other users; not to upload, display, or transmit any materials through the Website that are false, offensive, defamatory, threatening, obscene, illegal, or infringe upon the rights of any other person anywhere in the world.
- Disclaimer of Warranties
3.1. The Company makes no representations about the results that may be obtained from using this Website, the Services, information, or content.
3.2. The Client uses them at their own risk. The information on this Website is provided “as is” and “as available.”
3.3. The Company does not guarantee the accuracy, completeness, security, or timeliness of the content, information, or Services provided on or through the use of the Website, whether directly or indirectly, for any specific purpose.
3.4. To the fullest extent permitted by law, the Company, its licensors, and its suppliers disclaim all warranties, express or implied, whether statutory or otherwise, including but not limited to implied warranties of merchantability, non-infringement of third-party rights, and fitness for a particular purpose.
- Privacy
4.1. The Company’s Privacy Policy governs the use of information obtained from or provided by the Client on this Website.
- Limitation of Liability
5.1. The Company shall not be liable and disclaims any responsibility for any loss, liability, damage (direct, indirect, or consequential), bodily injury, or expenses of any kind that may be incurred by the Client or any third party as a result of or in connection with accessing and using the Website, any information contained on the Website, the Client’s personal information, or materials and information transmitted through the Company’s system. Specifically, neither the Company nor any third-party data or content provider shall be liable to the Client or any other person, firm, or corporation for any loss, liability, damage (direct or indirect), personal injury, or expenses of any kind arising from delays, inaccuracies, errors, or omissions of any information, or from any actions taken in reliance on such information or caused by such, or due to non-performance, interruption, or termination of their provision.
- Intellectual Property
6.1. All trademarks, names, logos, and service marks (collectively referred to as “Trademarks”) displayed on this Website are either registered or unregistered trademarks of the Company or a third party who may own the trademarks displayed on the Website. Nothing contained on this Website should be construed as granting any license or right to use any trademark displayed on the Website without the written permission of the Company or the third party. The Client is strictly prohibited from using the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms of Use.
6.2. The Client may download content only for personal, non-commercial use, but no modification or further reproduction of the content is allowed. The content on the Website, including any images, text, executable code, and layout design, may not be distributed, reproduced, publicly displayed, uploaded, modified, reused, reposted, or otherwise used, except as provided in this document, without the express prior written permission of the Company. The Client may not, for any reason, distribute, modify, duplicate, transmit, reuse, repost, or use the content of the Website for public or commercial purposes, including text, images, audio, and video, without the prior written consent of the Company. Any material that the Client submits to this Website becomes the property of the Company, may be used by the Company for any lawful purpose, and may be disclosed at the Company’s discretion, including to any legal or regulatory body to which the Company is subject. The Company reserves all copyright and trademark ownership rights in all materials on this Website and will enforce such rights to the fullest extent of the law.
- Links and Advertising
7.1. The Website may contain links to other websites or online resources, as well as to third-party advertiser websites. You acknowledge and agree that the Company is not responsible for any such external website, resource, or advertisement, nor does it endorse or assume responsibility for any content, advertising, products, or other materials on such websites or available from these resources or advertisements.
Client Agreement
This Client Agreement is entered into between the operator of the VRC Core™ website and trading platform (the “Company”) and the individual or legal entity that has applied to open a trading account on the Company’s CFD trading platform (the “Client”), according to the terms described in this document.
- Introduction
1.1. This agreement, along with any legally binding document entered into between the Company and the Client, with amendments made from time to time (collectively referred to as the “Agreement”), establishes the terms under which the Company will conduct business with the Client regarding placing orders and trading financial instruments on the Company’s trading platform in contracts for difference (CFDs).
1.2. CFD Trading (“Trading”) means the creation of a contract that gives the Client the right to speculate on the direction of price changes of an underlying asset over a certain period of time as defined by the Company.
1.3. Opening an account and using the Trading Platform provided by the Company is based on a limited license granted by the Company to the Client. The license is personal, non-transferable, and intended for individuals over the age of 18 (or over the legal age of majority, if the law applicable to the Client’s jurisdiction requires a higher age of majority) and is governed by this Agreement. The Client may not transfer, assign, or allow others to use the license and/or provide anyone with access codes to the Client’s Trading Account. The Client is solely responsible for any damage caused to themselves, the Company, and any third parties due to a violation of the terms of this Agreement.
1.4. All services are provided to the Client by the Company, which is the managing entity, and the Client enters into the contractual agreement only with the Company.
- Opening a Trading Account
2.1. The Company will open an account for the Client (the “Trading Account”) as soon as: (i) the Company receives confirmation that the Client agrees to enter into this Agreement (such confirmation may be made by clicking the “I AGREE” button or a link on the Company’s Website), followed by a completed application form (if applicable) and all other information requested by the Company for full verification. The Client confirms that the information provided is complete, accurate, and true. If there is any change in the information provided by the Client at any time, the Client must promptly notify the Company of any such change.
2.2. The Trading Account will be activated by the Company once the Company confirms the funds deposited by the Client into the Trading Account. The Company may activate the Trading Account and allow trading on the account subject to such limitations and until full verification is completed, and in accordance with any additional requirements the Company may impose. In the event that the Trading Account is activated but any such requirements are not met, the Company may block activity on the Trading Account. If the Trading Account is not activated or is frozen, no funds held by the Company in relation to this Trading Account may be transferred back or to any other party until the Company is satisfied that all applicable regulations have been complied with.
2.3. In relation to any Transaction entered into under this Agreement, the Company may, at its discretion, act as a principal or agent on behalf of the Client. As such, the Company may act as a counterparty to the Client’s trading activities. The Client confirms that they are acting as a principal and not as an agent or trustee on behalf of anyone else.
2.4. The Client hereby represents and warrants that their interaction with the Company under this Agreement and their use of the Company’s services fully comply with the law applicable to the Client.
- CFD Trading Platform
3.1. The trading platform provided by the Company allows the trading of CFDs on exchange rates of various currencies, commodities, and any other financial instruments provided by the Company (hereinafter referred to as “Financial Instruments”). The trading platform displays indicative exchange rate quotations for various pairs of financial instruments, based on different financial information systems, as the most current exchange rates on international capital markets. To determine quotations for different periods, the platform performs mathematical calculations according to known and accepted capital market formulas. Both parties acknowledge that due to different calculation methods and other circumstances, different trading platforms and/or markets may display different price quotations.
3.2. The Client authorizes the Company to rely on and act upon any order, request, instruction, or other communication given or made (or reasonably expected to be given or made) by the Client or any person authorized on the Client’s behalf, without further inquiry by the Company into the authenticity, validity of authority, or identity of the person giving or intending to give such order, request, instruction, or other communication. The Client will be responsible and bound by all obligations assumed or accepted by the Company on the Client’s behalf as a result of or in connection with such orders, requests, instructions, or other communications.
3.3. The Company has the right, but not the obligation, to set, at its discretion, limits and/or parameters to control the Client’s ability to place orders or to impose conditions under which a transaction may occur. Such limits and/or parameters may be changed, increased, reduced, removed, or added by the Company and may include (without limitation): (i) control over maximum order amounts and maximum order sizes; (ii) control over the cumulative exposure of the Company to the Client; (iii) control over prices at which orders can be submitted (including, among other things, control over orders with prices significantly different from the market price at the time the order is submitted to the Company’s order book); (iv) control over any electronic services provided by the Company to the Client (including, among other things, any verification procedures to ensure that any specific order or orders have been received from the Client); or (v) any other limitations, parameters, or controls that the Company may require. Additionally, the Company may require the Client to limit the number of open transactions the Client may have with the Company at any time.
3.4. The Company does not permit actions or omissions based on arbitrage calculations or other methods that exploit system failures, delays, errors, etc.
3.5. The Company has the right, at its discretion, to cancel any transaction that was executed as a result of or in connection with a system error, breach of this Agreement by the Client, etc. The Company’s records will serve as conclusive evidence of the accuracy of the quotations on the global capital markets and the incorrect quotations provided to the Client; the Company has the right to correct or cancel any transaction in accordance with the correct quotations.
3.6. Reporting: The Client can view their open trades (“Positions”) and margin status at any time by logging into their Trading Account on the Company’s platform and reviewing reports of past trades created by the Company. Printed reports are not sent.
- Funds
4.1. The Client may transfer funds to the Company using various payment methods that are permitted by the Company from time to time and in any currency (acceptable to the Company), and such funds will be converted and managed on the Trading Platform in USD, EUR, and/or GBP, as determined by the Company, at an exchange rate set by the Company according to available market rates.
4.2. When making a bank transfer, the Client must send to the Company a valid cryptocurrency wallet for SWIFT or SEPA, or BTC, or confirmation of an ETH cryptocurrency wallet, providing full bank account details and proof that the bank account is registered in the Client’s name. Failure to provide a wallet for SWIFT or SEPA, BTC, or an ETH wallet, or if the data does not match the Client’s details registered with the Company, may result in the funds not being credited to the Client’s Trading Account.
4.3. The funds deposited by the Client with the Company, together with any profits or other benefits to which the Client may be entitled under a specific agreement with the Company, will be used as collateral for any Transaction, including trading losses, commissions, and any other fees or liabilities the Client owes to the Company, which will be automatically deducted from the Client’s Trading Account. Client funds do not earn interest or any other benefits. Trading CFDs related to a reference security does not give the Client any rights to dividends, voting, distributions, or any other benefits, but may be subject to adjustments according to financial or corporate events that may affect the underlying security, such as dividend distributions, stock splits, etc.
4.4. Any refund of funds via bank transfer by the Company to the Client will be made in the same currency and to the same account/credit card from which the funds were originally transferred, unless the Company decides, at its discretion, to return the funds to a different account of the Client.
4.5. The Client represents that all funds transferred to the Company are not derived from any criminal or other illegal activities and comply with all applicable anti-money laundering laws and regulations.
4.6. The Client shall have no claims against the Company and shall not consider the Company responsible for any delays and/or discrepancies arising from the calculation of rates and/or commissions and/or any other debits by the credit company, bank, or other financial institutions.
4.7. a) In the event the Client gives instructions for a withdrawal from the Trading Account, the financial department of VRC Core™ will review each withdrawal request. Identity verification documents must be submitted to process any withdrawal request. The Company must pay the specified amount (less any transfer fees, if applicable, as outlined in section (5) below) within seven to ten (7-10) business days after the instructions are received and the Client’s margin requirements at the time of the payment are met, including identity verification (for safeguarding client funds) and due diligence criteria. The Company may cancel the Client’s withdrawal request if, in the Company’s opinion, the remaining funds (after the withdrawal) are insufficient to maintain open positions on the Trading Account.
b) The Company is not responsible for any delays in fund withdrawals caused by third-party policies (banks, credit card companies, or other service providers) or any force majeure events beyond the Company’s control.
c) The minimum withdrawal amount for bank transfers is USD 500.
d) The minimum withdrawal amount for credit/debit card transfers is USD 100.
e) The minimum deposit amount (for credit/debit cards) is USD 250, with no maximum deposit limit.
4.8. The Company deducts all payments from the Client’s Trading Account. If the Client owes the Company any amount in excess of the amount held in the Client’s Trading Account, the Client must immediately pay such amount upon the Company’s request.
4.9. The Company does not provide physical delivery in relation to any Transaction. As mentioned above, profits or losses are credited to or debited from the trading account (depending on the circumstances) after the Transaction is closed.
- Fees and Charges
5.1. The Company does not charge brokerage fees or commissions for executing transactions.
5.2. All deposits made to the Company via credit card or bank transfer are not subject to any fees by the Company. Clients can see any fees charged to them, and these fees will be charged by the Client’s bank.
5.3. All withdrawals via credit card or bank transfer are not subject to a fee. The Company pays all transfer fees.
5.4. The Company may introduce additional fees and charges and may change any existing fees and charges at any time, notifying the Client of such changes at least 10 business days in advance.
- Margin Loan
6.1. The Company may offer a range of attractive rewards features, including welcome margin loans, contests, and prizes to new or existing clients. Margin loans and trading credits provided to clients are part of the Company’s promotional programs. These margin loans are limited-time offers, and the terms related to any rewards for margin loans may change from time to time.
6.2. Margin loans and profits that are partially based on the use of margin credit are canceled if the Company suspects any act of fraud or a breach of the Company’s Terms and Conditions by the Client.
6.3. To withdraw funds from an account that has received a trading margin loan, the trader must fulfill a minimum trading volume (the amount of the margin loan + deposit) x24.
6.4. Funds can only be withdrawn once the previous condition has been fully completed. All trading margin loans are final, and a trading margin loan cannot be removed after it has been credited to the account.
6.5. For all “7-day margin campaigns” or all insured funds: insured funds are replaced with margin loan funds. Margin loan funds must meet the following trading requirements before they can be withdrawn: The amount of the first deposit must be exchanged 15 times before it can be withdrawn.
- Privacy and Data Protection
7.1. Due to the nature of the Company’s business and its relationship with the Client, the Company is required to store some personal information about the Client. All collected data, whether in paper form or on a computer, is protected to maintain the Client’s confidentiality in accordance with data protection laws.
7.2. The Company is allowed to use and/or disclose Client Information:
(a) For internal purposes, including with affiliates;
(b) In accordance with legislation or legal requirements;
(c) To protect or prevent actual or potential fraud or unauthorized transactions or behavior;
(d) For computerized monitoring of the Client’s use of services, review and/or oversight, and/or development and/or maintenance of service quality;
(e) To protect the Company’s rights or obligations in compliance with any applicable legislation.
7.3. The Client hereby gives the Company permission to use their data for providing updates and/or information and/or for promotional or marketing purposes through the Client’s email address or other contact information. This consent can be revoked by sending written notice to the Company, which will apply to new publications that have not yet been sent.
7.4. The Client agrees that the Company may record all conversations with the Client and track (and maintain a record of) all emails sent by or to the Company. All such recordings are the property of the Company and may be used by the Company, among other things, in case of a dispute between the Company and the Client.
7.5. Affiliation – The Company may share commissions and fees with its affiliated entities, such as brokers or other third parties (“Affiliates”), or receive compensation from them under contracts entered into by the Company. Information about such Affiliates may be disclosed along with the Client’s information.
7.6. The trading platform, website, or other services of the Company may require the use of “cookies.”
- Advice, Information, and Taxes
8.1. The Company does not provide advice to its Clients regarding the expected profitability of any Transaction or any tax or other consequences. The Client acknowledges that they bear full responsibility for conducting their own independent assessment and investigation of the risks of any Transaction. The Client affirms that they possess sufficient knowledge, market understanding, and experience to independently assess the merits and risks of any Transaction. The Client confirms that they have read and understood the Risk Disclosure Document, which outlines the nature and risks of the Transactions covered by this Agreement.
8.2. If the Company provides market commentary or other information:
(a) It is related to the Client’s relationship with the Company.
(b) It is provided solely for the purpose of assisting the Client in making their own investment decisions.
8.3. The Company is not responsible for the consequences of the Client’s actions based on such trading recommendations, market comments, or other information.
8.4. The Client acknowledges that the Company will not be liable for any losses, costs, expenses, or damages incurred by the Client as a result of any inaccuracies or errors in any information provided to the Client.
8.5. The Company is not obligated to assess the suitability of any Transaction for the Client, nor to evaluate whether the Client has the necessary knowledge and experience to understand the nature of the risks involved in Transactions. All risks associated with the foregoing are solely the responsibility of the Client.
8.6. Any taxes applicable to the Client and/or the Client’s trading activity, including trading profits and/or trading losses and/or any fees and/or deductions, are entirely and exclusively the responsibility of the Client. The Client is responsible for personally reporting and paying any personal, federal, state, or local tax obligations they may have, if applicable. The Company acts solely as an intermediary and does not collect, pay, or withhold taxes on behalf of the Client. The Company reserves the right, upon the instruction of an official authority, to withhold tax from the Client and remit it to the appropriate tax authority.
- Account Balances
9.1. Account balances and statements are displayed on the trading platform provided to the Client by the Company. Definitions of general terms can be found on the Company’s website.
- Privacy and Policy – Withdrawal Terms
10.1 Bank Card Withdrawal Requests
To process a bank card withdrawal request, the Client is required to pay a brokerage fee. This fee, which represents a maintenance charge, is set at 4.5% of the withdrawal amount. The maintenance fee ensures the proper handling and transfer of the withdrawal to the Client’s bank account. Once the fee is paid, the withdrawal request will be processed within 24 hours, subject to a compliance check and verification of the Client’s account. Please note that the verification process may take additional time, depending on the specific circumstances.
10.2. Cryptocurrency Withdrawal Requests (Web3 Wallets)
For cryptocurrency withdrawal requests, Clients must provide their Web3 wallet address. The transaction will be processed within 24 hours, following a compliance check and verification of the Client’s account. The funds will be transferred in the form of the company’s tokens. These tokens can be swapped or redeemed for other cryptocurrencies or fiat currencies. However, before the funds become available for further transfers, the Client must pay a brokerage fee, which represents a maintenance fee of 4.5% to make the funds accessible for additional transactions.
10.3. Brokerage Fees and Maintenance Fees
The brokerage fee and maintenance fee for both bank card and cryptocurrency withdrawals are each set at 4.5% of the requested withdrawal amount. This fee is necessary to ensure the proper processing, security, and transfer of funds to the Client’s chosen withdrawal method. The fees may vary depending on the specific withdrawal method and the amount requested.
By requesting a withdrawal, the Client acknowledges and agrees to the terms outlined in this policy, including the obligation to pay the applicable brokerage and maintenance fees. The company reserves the right to update or change this fee structure at its discretion.
- Account Closure and Termination of the Agreement
11.1. Either party may terminate this Agreement by sending written notice of termination to the other party with a 10 (Ten) days’ notice. Either party may immediately terminate this Agreement in the event of any breach of the Agreement or failure to fulfill obligations by the other party. After the termination notice, the Client is obligated to close all open positions; otherwise, the notice becomes invalid, and the Company has the right to close all open positions without assuming any liability. Such closure may result in a less favorable outcome for the Client.
11.2. After termination, any amounts payable by one party to the other party are due for immediate payment.
11.3. Termination of the Agreement does not affect any outstanding rights and obligations under applicable law and the provisions of this Agreement.
- Limitations of Liability and Indemnification
12.1. THE COMPANY’S SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” AND THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT GUARANTEE THAT ANY AFFILIATED SOFTWARE, SERVICES, OR COMMUNICATIONS THAT MAY BE OFFERED OR USED BY THE CLIENT WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY SHALL NOT BE LIABLE FOR ANY LOSSES OF ANY KIND RESULTING FROM TRADING OR USE OF THE COMPANY’S SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
12.2. The Client acknowledges and agrees that the Trading Platform tracks the relevant market, regardless of whether the Client is at their computer, and regardless of whether the Client’s computer is on or off, and will execute an order left by the Client, if applicable.
12.3. The Client shall, upon the Company’s first request, indemnify the Company for all liabilities, losses, damages, and expenses (including reasonable legal fees), duties, taxes, fees, commissions, or other expenses incurred by the Company.
12.4. The Company has the right to offset any amounts owed to the Client against any debt or other obligation of the Client to the Company. In the event of the Client’s failure to fulfill obligations (voluntary or involuntary insolvency proceedings), all debts, future debts, and other obligations of the Client to the Company shall become immediately due and payable.
- General Provisions
13.1. The Company has the right to amend this Agreement without prior consent from the Client. If the Company makes any material changes to the Agreement, it will notify the Client of such changes at least 10 (ten) working days in advance. Such amendments will take effect on the date specified in the notice. Unless otherwise agreed, the amendment will not affect any outstanding orders or Transactions, nor any legal rights or obligations that may have already arisen.
13.2. Partial Invalidity – If at any time any provision of this Agreement becomes or is deemed illegal, invalid, or unenforceable in any respect under the laws of any jurisdiction, the legality, validity, or enforceability of the remaining provisions of this Agreement will not be affected or impaired, nor will the legality, validity, or enforceability of that provision under the laws of any other jurisdiction be affected.
13.3. Joint Account – If the Trading Account is a joint account (in the name of more than one person), each party on the Trading Account shall have the right to represent the other parties before the Company without any prior notice or approval from the other parties. Each party on the Trading Account agrees that any notice or instruction given by the Company to any of the parties is considered provided to all parties. In case of conflict between instructions given by different parties to the Company, the last instruction received by the Company will prevail.
13.4. Language, Notices, and Complaints – All communications between the Company and the Client will be conducted in English or any other language suitable for both the Client and the Company.
13.5. Unless otherwise agreed, all notices, instructions, and other communications sent by the Company will be via email or other electronic means, using the details provided by the Client. Any complaint should be addressed to the Company’s customer service department, which will investigate the complaint and make every effort to resolve it. Complaints should be sent to [email protected], [email protected]. All disputes will be considered within 48 hours from the time of notification.
13.6. The Company has the right to initiate legal proceedings against the Client in their place of residence and in accordance with the applicable laws of the Client’s residency to recover funds owed to the Company or to protect the Company’s rights, such as reputation, intellectual property, confidentiality, etc.
13.7. No Assignment – No rights under this Agreement may be assigned, nor any obligations assumed by another party, except to an Affiliate of the Company. In the case of assignment to an Affiliate of the Company, the terms of this Agreement may be amended in accordance with any applicable regulations governing the assignee’s rights, and the Client hereby agrees in advance to such amendments. This Agreement is binding and will apply to the Client’s heirs.
13.8. Inactive Trading – If the Client does not engage in any trading activity or if their trading activity is minimal for a period of time determined by the Company, or if the Client does not maintain a minimum balance in their Trading Account, as determined by the Company, the Company may charge an inactivity fee on the Trading Account at a rate determined by the Company from time to time, close any open positions, and/or restrict the Client’s access to the Trading Account and/or terminate this Agreement.
- Applicable Law and Jurisdiction
14.1. These Terms and Conditions will be interpreted in accordance with the decisions of the relevant courts. English courts have exclusive jurisdiction to resolve any claims or disputes that may arise in connection with these terms.
- KYC Policy (Know Your Customer)
The “Know Your Customer” (KYC) policy has become increasingly important worldwide, especially among banks and other financial institutions, to prevent identity theft, money laundering, financial fraud, and terrorist activities. VRC Core™ adheres to a policy of zero tolerance for fraud and takes all possible measures to prevent it, including using artificial intelligence and machine learning technologies. Any fraudulent activity will be documented, and all accounts involved will be immediately closed. All funds in these accounts will be confiscated.
Prevention:
VRC Core™ strives to ensure the integrity of any confidential data it receives, such as information about your account and the transactions you make, using various security measures and fraud prevention controls.
To ensure the safety of your electronic transactions, we require certain data from you, including your preferred deposit method. When you request a withdrawal of funds from your account, we may need you to provide the appropriate identification, which may include the following (and possibly other) documents:
You must be able to verify your identity by providing the necessary documents. If you are unable to do so, this may prevent your account from being activated on VRC Core™.
Requirements:
- A color copy of your valid government-issued identification (e.g., passport, driver’s license, ID card).
- Color copies of your credit/debit cards (front and back, with the first twelve digits blocked, showing the name and expiration date on the front side, and the masked CVV on the back side).
- A copy of a recent utility bill or bank statement showing your name and address (no older than 3 months).
- All four corners of the documents must be clearly visible without any alterations to the documents.
If the name is not shown on the card, we need to see official proof that the card belongs to the client.
If the card belongs to another person, the cardholder must provide their ID and a utility bill before the verification process can be completed. The cardholder is responsible for signing the Card Authorization Forms confirming that a deposit was made with the used card. - *** Please note that if one or all of your documents are rejected by VRC Core™ Compliance, we will require you to resubmit the documents. ***
- If you have any questions, feel free to contact our support team:
[email protected] - Provide documents
We comply with the rules established by the FSA, SEC and FINTRAC regarding documentary verification.
We appreciate you taking the time to submit all the necessary documents promptly to avoid delays in processing your transactions. We require receipt of all necessary documents before conducting any financial transactions on your behalf.
Certain circumstances may require us to request these documents before allowing any other actions on your account, such as deposits or trades.
Please note that if we do not receive the necessary documents on file, any pending withdrawal requests will be canceled and returned to your trading account. We will notify you of this through our system.
- Uploading documents
Scan the documents or take high-quality photos with a digital camera, save the images in jpeg format, then upload the files and send them to us via email at:
[email protected]
- Documents are safe with VRC Core
VRC Core™ prioritizes document security and handles all received documents with the utmost respect and confidentiality. All files we receive are fully protected using the highest level of encryption at every stage of the verification process.
- We appreciate your cooperation, which helps make VRC Core™ a safer place to trade.
- VRC Core™ is owned and operated by the company.
All services are provided to the client by the managing company, and the client enters into a contractual agreement only with the company.
Products and services are in no way offered or available to individuals or entities residing or located in the India, Pakistan, Nigeria, South Africa, Libya, Algeria, Ecuador, Ethiopia, Cuba, Crimea and occupied territories of Ukraine, Iran, Syria, Sudan, or North Korea.